Refund Policy of Fyre Search

Refund of stuck/excess payment

In case, the partner's payment is released from his bank and not received by Fyre Search - In this scenario, the amount might be stuck in the payment gateway, which will be either refunded back to the Partner’s bank account or credited to Fyre Search Bank account. This delay or hold up can be due to technical glitch. In case amount is credited back to the partner then he must re-initiate the transaction to avail the subscription. If the amount is successfully credited in Fyre Search account, then partner will start receiving benefits associated with the subscription. In case partner inadvertently makes more than one payment for the same subscription and same tenure – the excess payment will be refunded back to the partner’s bank account after the partner places the 'request for refund,' it will be initiated under the Refund & Cancellation policy of the company. Please remember that the refund, in this case, is only possible if the partner has done excess payment for the same subscription and same tenure. The debited amount will be refunded within 5-7 working days in the partner's account.

No Refund in the following case

If the partner has paid the subscription amount received by Fyre Search, then there is no refund of the same amount by the Company. According to the Fyre Search business model, the partner will be provided with 15-45 days of free subscription where a partner can use the application to analyse its worth. After the free subscription period, a partner can take the subscription if he finds Fyre Search profitable. Partner would only take a subscription after the free trial and understanding the costs and benefits associated with it.

Process of Refund

• After successful payment, the features of the Fyre Search tool will be activated for the partner, but if the amount is not credited to Company's bank account, then the app will show the option of buying a subscription.
• Partner must check with his bank, if the amount has been debited from his bank account or not?
• If the amount is debited and subscription not started, the partner must send an email to support@fyresearch.com regarding the issue which will be resolved in 3 to 5 working days.
• The Company will initiate the refund process, if the partner has made more than payment for the same subscription and tenure as mentioned earlier after which the amount will be reflected in the partner's account within 5-7 working days.

Cancellation Policy of Fyre Search

If a partner is not willing to renew his subscription with Fyre Search for any reason whatsoever, he must send an email to cancel the subscription to support@fyresearch.com.

According to the Company's terms and conditions, a partner cannot cancel the subscription within the purchased subscription period; for example, if the purchased subscription is for 3 months, the partner can only decide not to renew after 75 days. So, it is mandatory to send an email for cancellation or non-renewal 15 days prior to the subscription's renewal date.

Terms and Conditions on Refund and Cancellation

• All refunds shall be made via NEFT or online process only; no cash refund would be made to any partner.
• In the event, the Company requires any partner to provide any required information, including documents to initiate the cancellation process and eligibility of refund amount. Partner must provide such information and documents to the Company.
• In addition to the terms and conditions stated here, the partners shall be bound by the terms and conditions stipulated in the agreement and other documents, which may be all found on the Company website - www.fyresearch.com.
• Your access to Fyre Search Benefits shall be subject to receipt of successful payments by Fyre Search.
• The Company reserves the right at any time, without prior notice, without assigning any reason, and without any liability whatsoever, to add or vary all or any of the terms and conditions or to replace, wholly or in part, the Refund Policy.